Privacy Policy

Introduction

Welcome to https://hatta-tour-from-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users, in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Privacy Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Transparency and Accountabilité of Data Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our website at https://hatta-tour-from-dubai.terratrek.net and its subdomains.
All applications, software, and services offered through our platform.
Any third-party platforms or services linked from our website, which have their own privacy policies governing user data.

Processing Activities

This policy covers various interactions you may have with us:

Using our applications, software, or services as an authorized user.
Visiting and navigating through any of our websites associated with this Privacy Statement.
Subscribing to newsletters, receiving promotional emails, voice calls, or text messages (SMS) from us.

Personal Data Collection

We collect several types of personal data, including:

Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases or subscriptions.
Financial Information: Bank account information if you choose to link it with our services for seamless transactions.
Purchase Information: Items bought through our platform, purchase history, order numbers, and product preferences.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other data from your mobile devices when you use our mobile applications.
Location Data: Your geographic location when using our services, which helps us provide location-based content and services.
Feedback: Reviews, ratings, comments, and suggestions you share with us to improve our products and services.
Social Media Information: Data from social media platforms when you interact with our content or use social login features on our site.
Product Information: Details about the products you show interest in or purchase, including preferences, reviews, and usage patterns.

We collect this data through various means: user inputs (e.g., account sign-up forms), interactions with our services, automated technologies (like cookies and device fingerprints), and third parties who may share user data with us, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes:

Strictly Necessary Cookies: Crucial for navigating our website and using its core features.
Preference Cookies: Remembering your preferences, such as language settings and display options.
Analytics Cookies: Tracking user behavior to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or as required by law. The specific retention periods vary based on the type of data:

Account information is retained until your account is active or until you request its deletion.
Financial and payment information is kept for a period after the transaction to fulfill legal obligations and resolve disputes, typically up to 5 years.
Purchase history may be stored indefinitely for analytics and business purposes but will be anonymized to protect your privacy.
Other data types are retained based on their relevance to our services and as required by applicable laws.

When no longer needed, we securely delete or anonymize the information to prevent direct or indirect identification.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you and to know how it is being used.
Rectification: Ability to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Request for the deletion of your personal data, except in cases where retention is mandatory by law.
Restriction: Right to limit the processing of your personal data under certain circumstances.
Portability: Ability to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: Right to object to the processing of your data for specific purposes.
Non-Discrimination: Protection against decision-making based solely on automated processing of personal data that significantly affects you.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team at [email protected].

Changes to Policy

We reserve the right to update and modify this Privacy Policy from time to time. Any significant changes will be notified via a prominent notice on our website or through direct communication with you, depending on the nature of the change and its impact.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or data access or correction requests, please contact us:

Email: [email protected]
Postal Address: [Provide physical address if available]